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Find answers to common questions about our products and services.
We offer a 30-day return policy on all unused items in their original packaging.
Standard shipping typically takes 5-8 business days. Express shipping options are available at checkout.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Our bags are designed for typical roasting temperatures, up to 425°F or as specified in the product details.
No. Always leave a small opening at the top to allow steam to escape. This prevents pressure buildup that could damage the bag.
Under normal conditions and proper care, the bag should last for multiple uses. Allow it to cool completely between uses and avoid overstretching.
